ISO/IEC 27018:2014 (Cloud Security Management Systems)

ISO/IEC 27018:2014

ISO/IEC 27018:2014 establishes commonly accepted control objectives, controls and guidelines for implementing measures to protect Personally Identifiable Information (PII) in accordance with the privacy principles in ISO/IEC 29100 for the public cloud computing environment. In particular, ISO/IEC 27018:2014 specifies guidelines based on ISO/IEC 27002, taking into consideration the regulatory requirements for the protection of PII which might be applicable within the context of the information security risk environment(s) of a provider of public cloud services.

ISO/IEC 27018:2014 is applicable to all types and sizes of organizations, including public and private companies, government entities, and not-for-profit organizations, which provide information processing services as PII processors via cloud computing under contract to other organizations. The guidelines in ISO/IEC 27018:2014 might also be relevant to organizations acting as PII controllers; however, PII controllers can be subject to additional PII protection legislation, regulations and obligations, not applying to PII processors. ISO/IEC 27018:2014 is not intended to cover such additional obligations.


  1. Greater stakeholder confidence. Compliance to ISO 27018 enables CSP’s to demonstrate they have implemented security controls to protect stakeholder confidential information in the cloud.
  2. Faster enablement of global operations. Because ISO 27018 provides common guidelines across different countries, it enables CSP’s to do business globally.
  3. Supply chain requirement. ISO 27018 certification, provides CSP’s with evidence demonstrating they have implemented procedures to protect PII, reducing the time taken negotiating for new business and providing a competitive edge.
  4. Greater legal protection. Certification to ISO 27018 guarantees a systematic approach to data protection helping CSP’s to address their data security risks and operate within the law.

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